Shalby Hospitals is amongst the league of few hospitals in India, to have received the NABH (National Accreditation Board of Hospitals) certificate in a short span of time. Shalby’s NABH journey started in July 2009, as Shalby family organized itself into small teams of health care professionals taking the daunting task to set systems and process documentations in place. From infrastructure & facility management to services & medical management, all teams were aligned with only one focus in mind – ensuring Better Patient Care & Improved Patient Safety through improvement in quality services offered by our hospital. And, here we stand now : NABH accredited.
The ISO 9001:2008 standards relate to quality management systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders. The standards are published by ISO, the International Organization for Standardization and available through National standards bodies ISO 9001 which deals with the fundamentals of quality management systems, including the eight management principles on which the standards are based. ISO 9001 deals with the requirements that organizations wishing to meet the standard have to fulfill. Third party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. ISO 9001 is one of the most widely used management tools in the world today.
An ISO Certificate, guarantees a level of quality in the services offered by Shalby to its patient. It sets us apart from our competitors in terms of quality.
ISO 9001 assures:
National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of Department of Science & Technology, Government of India.Government of India has authorized NABL as the sole accreditation body for Testing and Calibration laboratories.
In order to achieve this objective, NABL provides laboratory accreditation services to laboratories that are performing tests / calibrations in accordance with ISO/IEC 17025:2005 and ISO 15189:2007 for medical laboratories.
In the era of awareness among patients and stiff competition, Shalby Hospitals is committed to provide quality services to patients. Patients feedback and suggestions are taken positively to sustain and maintain our quality practices across the hospital.
We continually strive to improve the quality of patient care by:
Shalby is committed to providing highest quality health care through innovative use of technology across all the medical specialties, with the minimal damage to the environment. As a result, patients benefit as follows: